Customer experience is a high priority at Autofix

With over 35 years of experience in selling car equipment and accessories, Autofix has achieved significant success on their webshop by prioritizing the customer experience. This approach is clearly reflected through their commitment to providing a high level of service via a dedicated and customer-oriented staff, as well as their efforts to ensure optimal conditions for their customers.

Casper Pagaard Jørgensen, who works in purchasing and sales at Autofix, shares how the collaboration with Anyday supports their vision of putting the customer at the heart of their business.
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Why did you choose to add Anyday to your checkout?
"Anyday's installment payment solution seemed very interesting to our customer base, so we decided to give it a shot. We also wanted to offer our customers something different from the classic payment solutions. With Anyday, we provide customers with an installment plan of 4, 6, 8, and 10 installments, of which the 4 installments are completely without extra costs. We haven't regretted it."
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How long did it take before you noticed an effect?
"It was pretty clear, almost from the first week, that it was something our customers took advantage of. Within a few months, Anyday became the most used installment payment solution on our webshop, even though we had other installment options to choose from."
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How could you see it in your sales?
“It quickly became clear that the basket size with Anyday was higher. In fact, the basket size has increased by more than 50%, which we are naturally very satisfied with."
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Why do you think Anyday works so well in your checkout?
"Many of our customers gather several items in one purchase, which means the basket size can be high. Collecting everything you need into one order and paying it in 4 installments without extra costs is a 'win-win'."

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